Privacy Policy

Last Updated: March 2, 2026

1. Introduction

Welcome to TradeTrkr ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, and password when you create an account.

  • Trading Data: Trade details, journal entries, screenshots, daily/weekly reviews, and check-ins that you voluntarily submit.

  • Payment Information: Billing information processed securely through Stripe (we do not store credit card details).

  • Usage Data: Information about how you use our service, including analytics and error logs.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services

  • Process your transactions and manage your subscription

  • Generate AI-powered trade reviews and insights using Anthropic's Claude API

  • Send you technical notices, updates, security alerts, and support messages

  • Monitor and analyze usage patterns to improve user experience

  • Comply with legal obligations and enforce our Terms of Service

4. AI Processing and Third-Party Services

We use Anthropic's Claude API to analyze your trading data and generate personalized insights. When you request a trade review, your trade details and screenshots are sent to Anthropic's servers for processing. Anthropic processes this data in accordance with their privacy policy.

We also use the following third-party services:

  • Stripe: For payment processing

  • PostHog: For analytics and product improvement

  • Upstash Redis: For rate limiting and caching

  • Neon PostgreSQL: For secure data storage

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit using HTTPS/TLS

  • Secure password hashing using bcrypt

  • Two-factor authentication (2FA) with TOTP

  • AES-256-GCM encryption for sensitive data at rest

  • Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us at support@tradetrkr.com.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data

  • Correction: Update or correct inaccurate information

  • Deletion: Request deletion of your account and data

  • Export: Receive your data in a portable format

  • Object: Opt out of certain data processing activities

To exercise these rights, please contact us at privacy@tradetrkr.com.

8. Cookies and Tracking

We use essential cookies to maintain your session and authentication. We also use analytics cookies through PostHog to understand how users interact with our service. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@tradetrkr.com
Website: https://tradetrkr.com

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